Help
Fitonic support
Need help with Fitonic for Android? Email us and include a short description of the problem and your device model. Please do not send passwords or sensitive medical details.
Health Connect troubleshooting
- Confirm Health Connect is installed and up to date on your Android device.
- Open Fitonic → Profile & Settings → Google Health Connect.
- Tap Connect or Manage permissions and allow only the categories you want Fitonic to read.
- Return to Fitonic and tap Refresh data. Source apps such as Samsung Health must first write their records to Health Connect.
Fitonic has read-only Health Connect access. To correct or delete a source record, use Health Connect or the app that originally wrote it.
Food estimates
Photo and text estimates are approximations. Review the food name, serving and nutrition before relying on an entry. For packaged foods, compare the result with the product label.
Privacy and account requests
Read our Privacy policy. To permanently remove an account, follow the instructions on Account and data deletion.