Account and data deletion

Delete your Fitonic account

You can permanently delete your Fitonic account in the app, or request deletion by email if you no longer have access to the app.

Delete in the app

Open Fitonic and sign in.
Open Profile & Settings.
Under Account, tap Delete account.
Confirm permanent deletion.

The live account deletion is processed immediately.

Request deletion on the web

Email us from the address associated with your Fitonic account. Use the subject “Delete my Fitonic account”. We may reply to verify that the account belongs to you. After verification, we will complete the request within 30 days and confirm by email.

Request account deletion

What Fitonic deletes

Your Fitonic account identifier, email, display name and profile image URL held by Fitonic's service.
Your Fitonic subscription-entitlement link held by Fitonic's service.
Account-scoped diary, health cache, training data, Coach content, analytics and progress photos stored by Fitonic on the device when deletion is completed in the app.

What is not deleted by Fitonic

Records held by Health Connect, Google, Samsung Health or another source app. Manage those records through Health Connect or the source app.
An active Google Play subscription or purchase records held by Google Play or RevenueCat. Cancel Premium in Google Play before deleting your Fitonic account.
Data stored only on a device when deletion is requested by email. Fitonic cannot remotely erase local-only data; clear Fitonic's app storage or uninstall the app to remove it.
Original photos in your device gallery or other operating-system storage outside Fitonic.
Residual encrypted infrastructure recovery history, which expires within 30 days, or information we must retain for legal, security, fraud-prevention or dispute purposes.

Deleting Fitonic does not delete your Google account or cancel a Google Play subscription. For full details, read the Privacy policy.